Terms of Service
Terms of Service for Aalto Learning Experience (Alex) as last updated on November 18, 2024.
Aalto Learning Experience (“Alex”) is a learning experience platform and e-learning environment of Aalto University Executive Education Oy (“Aalto EE”), to provide you (“Learner”, “User” or “You”) the requested e-learning services (“Service”, “Learning Service”).
By using Alex, You agree to be bound by these terms and conditions (“Terms of Service”), as modified and posted on Alex at any time by Aalto EE. When you register as a User and accept these Terms of Service, Aalto EE grants you a limited, non-exclusive, non-transferable, and revocable right to the Service.
To provide You with the Service, Aalto EE will process your personal data and leverage some of its other systems, as well as use subcontractors for processing such data. Aalto EE is the data controller and complies with the EU General Data Protection Regulation to protect your privacy. Therefore, the following related policies and terms apply:
You, as a Learner, can use Alex to access a wide range of educational resources and training materials. The platform is designed to enhance your learning experience. It hosts Aalto EE’s and Aalto University’s lifewide learning and continuous education courses/programs.
Alex and the Service can be used for studying, for example, by:
Alex and the Service provide, or will provide, you with:
Aalto EE reserves the right, at its sole discretion, to improve, correct, and change Alex and the Service. During maintenance breaks or other times, the Service might not be available for use. Aalto EE may also decide to discontinue the Service or any part thereof, providing prior notice to you unless it is unreasonable for Aalto EE considering the circumstances.
You agree that Aalto EE has no obligation to store, maintain, or provide you with a copy of any content or information that you or third parties provide, unless required by applicable law or as described in our Alex Privacy Notice.
Primarily, the delivery and commencement of the service are agreed upon in a purchase contract between the purchaser entity and Aalto EE.
If you have purchased the right to use the Service from the Aalto EE Webstore, you will receive the ordered number of redemption codes via email to the address(es) provided during the purchase. The applicable delivery terms are provided to you at the time of purchase in the Aalto University Executive Education Oy online store, and you can also review them in the Terms of Delivery.
By registering as a user on the Aalto EE Service Portal, which is used to log in to Alex and many other Aalto EE digital services, you agree to provide truthful and complete information to Aalto EE. Providing misleading or false information is prohibited. Furthermore, you agree to keep your personal information up to date through the Aalto EE Service Portal.
Your user account is personal. You agree to choose a strong and secure password, keep your password secure and confidential, and use your user account for personal use only. In the event of misuse of your user account, you agree to report it to Aalto EE. You are responsible for ensuring that you have proper access to an appropriate high-speed internet connection required for normal use of the Service.
Further, you undertake not to directly or indirectly (i) license, sell, lease, assign, or otherwise transfer any of the contents on Alex; (ii) alter or permit a third party to alter any part of the contents of Alex; nor (iii) disclose such material that, due to its nature, is clearly meant only for the distribution of the Users.
By submitting any content, information, or feedback (“Material”) to Alex, you agree that you own the Material and have the right to publish it. You agree to obtain any necessary consent, permission, or license for submitting any Material when required by law.
Aalto EE reserves the right to monitor or remove any Material you or other Users have submitted to or through Alex. Due to our eventual inability to monitor or control all Material posted to or through Alex or privately posted through Alex, we are not responsible or liable for any Material any user submits to or through Alex.
Any use or reliance on any Material posted through Alex is at your own risk. We are not responsible for the truthfulness, completeness, accuracy, or reliability of any Material posted through Alex by you or other Users or by the opinions it represents. We are in no circumstances liable for the Material or any damages or loss of any kind as a result of the use of any Material posted or made available through Alex.
You agree not to use the Service for any unauthorized or illegal purpose. You shall not violate any laws in your jurisdiction. You accept sole responsibility for all your activities using the Service, including any content you transmit, submit, post, or share in the Service. You agree not to upload, post, or transmit any:
Your user account will remain effective until further notice. After the termination of your user account, Aalto EE reserves the right to delete any Material you have submitted to Alex. Some traces or copies of the information or content you have submitted to Alex may remain due to it being reposted or otherwise saved by other users of Alex.
We may have links to third-party websites or resources that are not owned or controlled by Aalto EE. You acknowledge and agree that Aalto EE is not responsible for their availability, accuracy, or content, unless required by applicable law. Third-party links, sites, and services have their own legal terms and privacy policies. By clicking these links or using third-party sites or services, you do so at your own risk. Therefore, we recommend that you familiarize yourself with their legal terms and privacy policies before accessing or using any third-party links, sites, or applications.
All data, content, information, and materials found in the Service, including but not limited to user information, logins and passwords, images, illustrations, graphics, photographs, audio clips, video clips, text, artwork, software, or HTML code (collectively “Content”), are protected by privacy, confidentiality, trademark, copyright, and/or other intellectual property rights or licenses held by Aalto EE, its affiliates, or third parties who have licensed such materials and content to be used in the Service.
You acknowledge and accept that the use of the Service does not grant any rights or licenses to use such intellectual property. Specifically, You undertake not to:
You acknowledge and accept that you have no rights, title or interest in the Service, or to the materials provided to you through the Service, whether by Aalto EE or its licensors, including, without limitation, documentation, stories, articles, text, images, video and other multimedia, and all such rights, title and interest shall remain exclusively with Aalto EE and its licensors, as applicable. In addition, Aalto EE shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable, and perpetual license to use or incorporate into the Service any enhancement requests, recommendations, improvements, enhancements or other feedback provided by You, relating directly or indirectly to the Service. Any rights not expressly granted herein are reserved by Aalto EE. Aalto EE products and services referenced herein are either trademarks or registered trademarks of Aalto EE. The names of other companies and products mentioned herein may be the trademarks of their respective owners. You shall not remove or modify any copyright, trademark or other marking or any notice of Aalto EE or its licensors’ proprietary rights.
You grant no right, title or interest to Your content to Aalto EE by virtue of this Agreement, except for the purposes of Aalto EE providing this Service to You. You hereby grant Aalto EE a limited, revocable, non-exclusive, royalty-free, fully paid-up, non-assignable, non-sublicensable, worldwide license to use material provided by You during the term of this Agreement solely for the purposes of: (a) providing the Service under this Agreement, including collecting, processing, storing, generating, uploading and displaying such material; (b) technical administration of the Service; and (c) Data Aggregation. “Data Aggregation” shall mean the process where Alex usage data is gathered and reproduced in an anonymized format, to allow Aalto EE or its Licensors to review and disclose aggregate statistics about users of the Service. Aalto EE will only disclose such information in anonymized form and in the aggregate. For the avoidance of doubt, Data Aggregation shall not include any data provided by You that could be considered “personally identifiable information” and shall not directly or indirectly identify You.
We use our reasonable efforts to guarantee the security of the Service. However, we cannot guarantee that unauthorized third parties will not be able to defeat our security measures or that other users of the Service would not unlawfully copy or use the material, including contact details, provided or published by You to or in the Service. We ask you to inform us immediately of any unauthorized use of your user account or your material, or other security problems detected with the Service.
You agree that the Service is offered on an “AS IS” and “AS AVAILABLE” basis. Aalto EE disclaims all warranties and conditions, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Aalto EE disclaims all responsibility and liability for: (i) the availability, timeliness, completeness, accuracy, security, or reliability of the Service or any of its content; (ii) any harm caused to your computer system or mobile device, loss of information or data, or other harm resulting from your access to or use of the Service or any of its content; or (iii) deletion of data, failure to store or transmit any content or communication. We cannot guarantee the failure-free use of the Service or that the Service will meet your requirements.
You agree to indemnify and hold harmless Aalto EE against any third-party claims or liabilities arising out of either (i) your breach of these this Agreement, including these Terms of Service; (ii) your infringement or violation of any intellectual property rights or other third-party rights or (iii) misuse of your user account due to not taking reasonable care of protecting your username or password.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AALTO EE AND/OR THE PERSONS OR ENTITIES AALTO EE WORKS WITH AND/OR THAT WORK FOR AALTO EE ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, INFORMATION, OPPORTUNITIES, REPUTATION, PROFITS OR REVENUES, BUSINESS INTERRUPTION, INCONVENIENCE, OR INABILITY TO USE ALEX EVEN IF AALTO EE WOULD HAD BEEN NOTED OF THE POSSIBILITY OF SUCH DAMAGES. IN SOME JURISDICTIONS SOME LIMITATIONS OF LIABILITY CANNOT BE MADE, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. IN THAT CASE THE LIMITATION TO THE LIABILITY OF AALTO EE IS MADE TO THE GREATEST EXTENT THE LAW PERMITS.
The liability limitations do not apply to willful acts, fraud or gross negligence.
You may terminate your user account if you no longer wish to use the Service. To terminate your user account, you may contact Alex Support (info@alex.fi). After the termination you will no longer have access to the Service, and your user account will be deleted.
Terminating your user account in Alex does not remove your user account in the Aalto EE Service Portal, which you use to register and log in to Aalto EE’s digital services. You can review Aalto EE Service Portal Terms of Service and Privacy Notice, and there is a self-service option available under your Profile for removing your Aalto EE Service Portal user account.
Terminating your user account in Alex does not remove your customer information and study records Aalto EE maintains for you. Your customer information includes your contact information, purchase history, and communications history. The study records contain, e.g., information on the courses you have attended, started, completed, or failed, possibly including partial completions. Aalto EE Privacy Policy describes how Aalto EE handles personal data. To exercise your rights as a data subject, please contact dpo@aaltoee.fi.
Aalto EE reserves the right to terminate your user account(s) and close it/them if Aalto EE deems a breach of the Terms of Service has occurred. You agree that after the termination of your user account, Aalto EE has no obligation to store, maintain, or provide copies of any information or content you or others have provided, except what is required by applicable law and what is stated in the Aalto EE Privacy Policy.
This agreement is governed by the laws of Finland, with the exception of its conflict-of-law rules that could lead to application of the laws of a third country. However, to the extent mandatory Finnish laws require application of laws of a third country for your protection, such laws shall be applied.
Failing resolution of a dispute by way of negotiation, any dispute, controversy or claim arising out of or relating to this Agreement or the access to or use of the Service shall be settled in the District Court of Helsinki in the first instance.
Aalto University Executive Education Oy (Business-ID: 0590964-3)
Runeberginkatu 14–16, 00100 Helsinki, Finland
Tel. +358 10 837 3700
Alex Support: info@alex.fi
Aalto EE Data Protection Officer: dpo@aaltoee.fi